Help Scout: Intuitive & Affordable Customer Service Software
helpscout.com info
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
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- Niche Site
Help Scout: Customer Support Software Platform
Help Scout is a customer support platform designed for small and mid-sized businesses. It provides shared inbox tools, live chat, and a knowledge base builder so support teams can manage customer conversations from one place.
The platform centers on a shared email inbox called Mailbox, where multiple agents can collaborate on customer emails without those customers seeing any internal back-and-forth. Help Scout also offers Beacon, a widget that can be embedded on websites or in apps to surface help docs and enable live chat. The company is known for a clean, straightforward interface and positions itself as a more human alternative to ticket-based systems like Zendesk.
Estimated Revenue
| Property | Value |
|---|---|
| Daily revenue | $1,505.48 |
| Monthly revenue | $45,164.40 |
| Yearly revenue | $549,500.20 |
Site Traffic Statistics
| Property | Value |
|---|---|
| Monthly visits | 10.4M |
| Daily visitors | 342.1K |
| Pages per visit | n/a |
| Visit duration | 09:50 |
| Bounce rate | 74.35% |
Whois Data
| Property | Value |
|---|---|
| Registrar | Amazon Registrar, Inc. |
| Name servers |
ns-1110.awsdns-10.org ns-1677.awsdns-17.co.uk ns-471.awsdns-58.com ns-823.awsdns-38.net |
| Creation date | 2009-08-19 00:00:00 |
| Expire date | 2027-08-19 00:00:00 |