Freshworks: Unified Service Operations for the AI era
freshworks.com info
Freshworks provides powerful, AI-powered service software to deliver scalable employee and customer experiences.
Site Score
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Freshworks: Business Software for Customer and Employee Engagement
Freshworks is a cloud-based software company that offers a suite of products covering customer support, IT service management, sales CRM, and marketing automation.
Its flagship products include Freshdesk for customer support ticketing, Freshservice for IT helpdesk and ITSM, and Freshsales as a CRM for sales teams. The company is headquartered in San Mateo, California, and went public on Nasdaq in 2021 under the ticker FRSH. Its tools are aimed at small to mid-sized businesses, though larger enterprises use them too. Pricing is subscription-based with free tiers available for some products.
Visitors by Country
| Country | Users % |
|---|---|
| united states | 22.47% |
| india | 21.68% |
| united kingdom | 8.78% |
| germany | 3.28% |
| south africa | 2.36% |
Estimated Revenue
| Property | Value |
|---|---|
| Daily revenue | $422.63 |
| Monthly revenue | $12,678.90 |
| Yearly revenue | $154,259.95 |
Site Traffic Statistics
| Property | Value |
|---|---|
| Monthly visits | 1.5M |
| Monthly visits change | 16.24% |
| Daily visitors | 50.2K |
| Daily visitors change | 8.15% |
| Pages per visit | 2.67 |
| Pages per visit change | 3.57% |
| Visit duration | 02:47 |
| Visit duration change | 2.94% |
| Bounce rate | 55.24% |
| Bounce rate change | 4.48% |
| Desktop traffic | 71.66% |
| Mobile traffic | 28.34% |
Whois Data
| Property | Value |
|---|---|
| Registrar | GoDaddy.com, LLC |
| Name servers |
ns-1058.awsdns-04.org ns-1937.awsdns-50.co.uk ns-360.awsdns-45.com ns-564.awsdns-06.net |
| Creation date | 1998-02-13 00:00:00 |
| Expire date | 2027-02-12 00:00:00 |